Privacy Policy

Effective Date: December 12, 2024

At Hexxa Luxury, we respect and value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with us in any other way. We are committed to maintaining your privacy and ensuring a safe and transparent shopping experience.

1. Information We Collect

When you visit Hexxa Luxury or make a purchase, we collect both personal and non-personal information. This allows us to process your orders, communicate with you, and offer personalized services.

  • Personal Information: This includes information such as your name, shipping and billing addresses, email address, phone number, payment details, and other information you provide when making a purchase or signing up for our newsletter.
  • Non-Personal Information: This includes details such as your IP address, browser type, device information, and browsing behavior on our site. This data helps us improve our website and customer experience.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Order Processing: To complete and manage your purchases, including payment processing, shipping, and customer support.
  • Communication: To send you order confirmations, shipping updates, and promotional offers (only if you opt in).
  • Marketing: To send you tailored promotions and updates, helping you discover new products.
  • Security: To prevent fraud and unauthorized access to our website.
  • Improving Our Services: To enhance your browsing experience and ensure our website functions properly.

3. How We Protect Your Information

We prioritize the protection of your personal information. All sensitive data, including payment information, is encrypted using secure technologies like SSL (Secure Socket Layer). Our website uses advanced security measures to safeguard your information from unauthorized access, loss, or misuse. We also monitor and audit our systems regularly to ensure the highest level of protection.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted third-party service providers who assist in processing payments, fulfilling orders, or marketing. These third parties are required to maintain the confidentiality of your information and use it only for the purposes for which it was provided.

5. Cookies and Tracking Technologies

To enhance your shopping experience, we use cookies and similar tracking technologies. Cookies are small data files stored on your device to track your activity and preferences. This helps us remember your settings, improve functionality, and personalize your experience. You can adjust your browser settings to disable cookies, but this may affect your ability to use some features of our site.

6. Your Rights

As a customer, you have the right to:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Update Your Information: Edit or update your personal information.
  • Delete Your Data: Request the deletion of your personal information, subject to legal obligations.
  • Opt-Out of Marketing Communications: You can unsubscribe from our email newsletters and marketing communications at any time by following the unsubscribe link in the emails.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect or solicit personal information from minors. If we learn that we have collected personal data from a child under the age of 18, we will take steps to delete that information.

8. Third-Party Links

Our website may contain links to external sites that are not operated by Hexxa Luxury. We are not responsible for the content, privacy practices, or security of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: privacy@hexxaluxury.site
Phone: (555) 123-4567
Website: www.hexxaluxury.site